BlackView, a popular Smartphone manufacturer issued a notice recalling 700 units of the company’s Omega Pro Smartphones which were sold in the months of November and December. BlackView went on to explain that an issue with the SIM card slot in the Omega Pro smartphones sold in the afformentioned time period has made them to take this action
The company explains that the exact reason for this recall was due to a faulty SIM card slot. The units being recalled were accidentally sprayed with paint over the SIM Card contact points, which made the phone incapable of reading the SIM Card when inserted. Although, BlackView informs that this problem has been noticed and fixed, however the phones which were sold in the months of November and December of 2015 were affected by this, which called for the recall of the units. BlackView, being a relatively competitive smartphone manufacturer, is taking this issue very aggressively, so that their customers will not suffer.
In case you are one of the affected BlackView customers, don’t worry, the company is taking measures to fix this issue. If you have purchased the Omega Pro from one of the company’s authorized online stores, you can return the phone for a free replacement with free shipping. Alternatively, you can also ask the seller to ship you a replacement SIM Card slot, which will also be shipped free of cost.
The news might be dissappointing for a few, but the one thing we have to take away from this news, is that the company is taking responsibility for the issue, and is prepared to fix it right away. If you are one of the affected customers, your replacement should be under process and should reach you in the coming weeks.
BlackView has also said that the manufacturing process has been fixed since this incident and all the units shipped since are perfectly alright. So, if anyone bought the Omega Pro in this month just don’t need to worry, as the manufacturing process has been re-checked since the incident.
The BlackView Omega Pro is actually a great smartphone under the price of $140. The phone has been mentioned as the company’s flagship with some truly amazing specs. The BlackView Omega Pro features 3GB of RAM, 16GB Internal Storage, MediaTek MTK6573 Octa-Core Chip, 13MP camera with a beautiful design, and is protected by Corning’s Gorilla Glass 3.
Source : BlackView